Wednesday, 29 October 2014
You always miss 100% of the shots you don't try...
Tuesday, 28 October 2014
Tesco's cash appetite: the opportunity for suppliers
Given Tesco’s combination of £14bn debt and £3.4bn net pension deficit, vs. its latest market capitalisation of £13.6bn, it is obvious that Dave Lewis’ priority has to be a sell-off of assets. In which case, a mixed shopping basket containing Dunnhumby, Tesco Bank and Tesco South Korea ‘should do nicely, thank you’ in helping the company in getting back to square one…
The off-limits moves
In this situation, moving the credit period from 40+ days to 90 days, a potential cashflow gain of approx. £5bn would help, but would do little for enhancement of supplier relations... Equally, any attempts to increase supplier trade investment or escalation of deductions would not only attract the attentions of the authorities and media i.e. consumer, but would alienate suppliers, the essential collaborators in any recovery… Given the current scrutiny by the FCA, it seems obvious that Tesco will be unlikely to rely upon increases in credit, trade investment, or deductions as cash generators.
The key options
On balance, it could be deduced that the sell-off of assets will be a key priority, against a background of severe tightening of all expenditure and a squeeze on liquidity on an ongoing basis.
All of the above has to increase Tesco’s sensitivity to the cost and value of supplier trade investment, and their appreciation of the direct impact on Tesco’s P&L.
Opportunities for suppliers
In other words, this combination of need for financially articulate NAMs together with Tesco’s vulnerability can provide suppliers with an unprecedented opportunity to elevate their Tesco relationship to a basis for fair-share dealings, an essential requirement for those that are prepared to help their No. 1 customer out of a black hole…
The off-limits moves
In this situation, moving the credit period from 40+ days to 90 days, a potential cashflow gain of approx. £5bn would help, but would do little for enhancement of supplier relations... Equally, any attempts to increase supplier trade investment or escalation of deductions would not only attract the attentions of the authorities and media i.e. consumer, but would alienate suppliers, the essential collaborators in any recovery… Given the current scrutiny by the FCA, it seems obvious that Tesco will be unlikely to rely upon increases in credit, trade investment, or deductions as cash generators.
The key options
On balance, it could be deduced that the sell-off of assets will be a key priority, against a background of severe tightening of all expenditure and a squeeze on liquidity on an ongoing basis.
All of the above has to increase Tesco’s sensitivity to the cost and value of supplier trade investment, and their appreciation of the direct impact on Tesco’s P&L.
Opportunities for suppliers
In other words, this combination of need for financially articulate NAMs together with Tesco’s vulnerability can provide suppliers with an unprecedented opportunity to elevate their Tesco relationship to a basis for fair-share dealings, an essential requirement for those that are prepared to help their No. 1 customer out of a black hole…
Friday, 24 October 2014
Tesco aftermath: The options for other mults' NAMs?
Given yesterday’s surprises, and bearing in mind the degree of fall-out, despite the fact that precise causes still await the revelations of the FCA investigation, it is important that other mults’ NAMs anticipate the obvious and take action now.
Because of Tesco’s Commercial Income issue, compounded by structural changes in the market and how people shop, we are now embarking on an era of retailing simplicity as per the French formula: fewer complex promotions and big price cuts across the board.
For consumers this means lower prices, clearer promotions, demonstrable value for money, with the same transparency for auditors and the authorities, stripping out all non-essentials to reduce complexity and costs...
Back to the future of Commercial Income
This is a situation that 'just growed and growed', where the introduction of a 5% 'discretionary' trade fund gradually morphed into a trade investment budget in excess of 20% of a supplier's sales...yet retains many elements of a 'nodding through' process unsuited to the new post-Tesco climate of 'accountability'...
This all changed as of yesterday
This long-overdue investigation of Commercial Income practices will not stop at Tesco…
From an auditing point-of-view, from now on, think post-audit recovery, on steroids...
In other words, auditors and management of all major retailers will have to move to more focused assessment of all trade investment, examining actual transactions rather than accounting process, in order to satisfy any retrospective re-auditing and possibly legal assessment arising from the FCA examination.
For NAMs, acting now will help optimise new opportunities arising in the market
Action:
Much of Tesco's issues are due to a massive imbalance of supplier-retailer power that has been allowed to build up over the years. The trade now needs and is ready for a seismic shift back to a situation where trading partners understand their roles, relative risk-levels, challenge one another and are ready to accept a reward-split that reflects relative levels of investment in the consumer-brand relationship.
In other words, think savvy consumer buying from savvy retailer, buying from savvy supplier, all based on 'fair is fair'.....
Over-cautious?
Do you really think that any auditing firm will be able to resist this golden opportunity to increase its fee income in the current climate?
A lot of extra work?
Then think about the work involved if left unchecked until your customer drifts to the top of the radar screen....
NB. Tips for Tesco NAMs: Here
Because of Tesco’s Commercial Income issue, compounded by structural changes in the market and how people shop, we are now embarking on an era of retailing simplicity as per the French formula: fewer complex promotions and big price cuts across the board.
For consumers this means lower prices, clearer promotions, demonstrable value for money, with the same transparency for auditors and the authorities, stripping out all non-essentials to reduce complexity and costs...
Back to the future of Commercial Income
This is a situation that 'just growed and growed', where the introduction of a 5% 'discretionary' trade fund gradually morphed into a trade investment budget in excess of 20% of a supplier's sales...yet retains many elements of a 'nodding through' process unsuited to the new post-Tesco climate of 'accountability'...
This all changed as of yesterday
This long-overdue investigation of Commercial Income practices will not stop at Tesco…
From an auditing point-of-view, from now on, think post-audit recovery, on steroids...
In other words, auditors and management of all major retailers will have to move to more focused assessment of all trade investment, examining actual transactions rather than accounting process, in order to satisfy any retrospective re-auditing and possibly legal assessment arising from the FCA examination.
For NAMs, acting now will help optimise new opportunities arising in the market
Action:
- Tighten up Commercial Income practices in anticipation of more aggressive auditing in anticipation of fall-out from the Tesco issue. In practice this means revisiting your definitions and conditions ref Commercial Income and ensure their alignment with the customer and their accounting practices
- Avail of the opportunity to establish clearer and more transparent KPIs for all trade investment
- Push for a move to payment in arrears, based upon results achieved
- Above all, insist on fair share dealings in negotiated agreements - your customer needs you now, like never before...
Much of Tesco's issues are due to a massive imbalance of supplier-retailer power that has been allowed to build up over the years. The trade now needs and is ready for a seismic shift back to a situation where trading partners understand their roles, relative risk-levels, challenge one another and are ready to accept a reward-split that reflects relative levels of investment in the consumer-brand relationship.
In other words, think savvy consumer buying from savvy retailer, buying from savvy supplier, all based on 'fair is fair'.....
Over-cautious?
Do you really think that any auditing firm will be able to resist this golden opportunity to increase its fee income in the current climate?
A lot of extra work?
Then think about the work involved if left unchecked until your customer drifts to the top of the radar screen....
NB. Tips for Tesco NAMs: Here
Thursday, 23 October 2014
Tesco: What now?
This morning’s announcement more or less met expectations and will be a continual topic for commentators in the coming months…
Meanwhile, NAMs have to pull together a plan of action, get in the car and drive to Cheshunt...
Essentially, from a NAM’s point of view, there are now effectively three Tescos in play:
Meanwhile, NAMs have to pull together a plan of action, get in the car and drive to Cheshunt...
Essentially, from a NAM’s point of view, there are now effectively three Tescos in play:
- A small business-development task force focused on growing the business, profitably
- A fire-fighting Tesco tasked with ensuring that the ‘here & now’ is optimised, keeping to the regulatory guidelines, ensuring that nothing compromises business growth
- A ‘historical-records’ Tesco whose sole aim is to satisfy all demands for details of past transactions, tidy up record-keeping systems, clarify Commercial Income elements & KPIs, and demand appropriate records from suppliers…
Tuesday, 21 October 2014
The French KISS approach to beating the discounters
According to a report in Reuters, France is the only country in Europe where discounters have seen a significant drop in market share, slipping to 11.9% in the second quarter of 2014 from a 2009 peak of 14.9%, according to Kantar Worldpanel data.
In fact, the success of French retailers in stopping the advance of discounters in the last five years shows a way out of the crisis embroiling Britain's "big four" grocers.
Their simple formula: fewer complex promotions and big price cuts across the board.
(After all, rocket-science is so pre-2007...)
The French grocers expanded their budget product lines, cut a proliferation of promotions, simplified own brand ranges and worked with suppliers to slash prices of branded goods.
In practice, this approach in the UK would require high levels of collaboration between suppliers and retailers, given the inevitable margin hits’ impact on share prices…
However, for branded goods suppliers, since any growth of the discounters comes at the expense of brands, then helping the multiples, helps the brands.
Moreover, in negotiation terms, the price for such assistance has to be a demand for fair-share dealings, between equal partners…
Truly, we are all in this together…
In fact, the success of French retailers in stopping the advance of discounters in the last five years shows a way out of the crisis embroiling Britain's "big four" grocers.
Their simple formula: fewer complex promotions and big price cuts across the board.
(After all, rocket-science is so pre-2007...)
The French grocers expanded their budget product lines, cut a proliferation of promotions, simplified own brand ranges and worked with suppliers to slash prices of branded goods.
In practice, this approach in the UK would require high levels of collaboration between suppliers and retailers, given the inevitable margin hits’ impact on share prices…
However, for branded goods suppliers, since any growth of the discounters comes at the expense of brands, then helping the multiples, helps the brands.
Moreover, in negotiation terms, the price for such assistance has to be a demand for fair-share dealings, between equal partners…
Truly, we are all in this together…
Monday, 20 October 2014
Flatline demand or wot?
A report in The Observer this weekend said everything in a graph...
As the chart shows, it is very rare for real wages in the UK to fall continually over a seven-year period. They have done so only three times in the past 150 years: after a deep recession in the late 19th century; in the 1930s, following the Great Depression; and again in the past seven years, the steepest fall in 150 years....
Given that in these circumstances, governments, banks and individuals have been paying down debt, it should be no surprise that very little spending money has trickled onto the market...
And given the extent of the fall in real wages, politicians' promises of an immediate upturn need treating with caution..
In other words, best to forecast product/brand growth at the expense of the competition, if you can...
While others await a return to 'normal'....
Friday, 17 October 2014
NAM-flu isn't a myth after all !!
According to The Telegraph, men get sick because they don't have the hormones that boost women's immune system.
The study by Stanford University School of Medicine, examined the reactions of men and women to vaccination against flu. The team hopes that, in the future, this knowledge could be used to enhance resistance to common and serious lung infections and prevent flu developing into more serious pneumonia.
However, according to an earlier study, only one in five British women believe that the debilitating "NAM-flu" disease which temporarily leaves male sufferers prostrate on the sofa watching televised sports is real, meaning that NAMs can now work on the remaining 80% with this extra evidence.
The survey, which questioned 2,000 British adults about health and wellbeing, showed that misconceptions and old wives' tales, including the myth that eating carrots improves night vision, prevail among the population when it comes to beliefs about common illnesses.
More than a third of people said that sugar makes children hyper, and 37% said they believed we lose most of our body heat through our heads -- the most popular misconception of the survey, despite millions spent on consumer health and education.
However, the survey is weakened somewhat by its endeavours to show that when illness strikes, almost half of people agreed that men exaggerate their symptoms to get attention, with 38% also believing that men take longer to recover from illness than women.
NB. This additional indepth research on man-flu diagnosis and treatment can obviously now be added to a NAM's repertoire of fact-based rationale for persuading those unsympathetic stakeholders that need convincing of the obvious, in these unprecedented times
Have a gentle, comfy weekend, from the NamNews Team!
Monday, 13 October 2014
Commercial Income fall-out: the open domain perspective?
The investigation of Tesco’s £250m overstatement issue by independent auditors and Tesco’s legal advisers has obviously impacted the share price and created considerable media coverage for a topic that is technically not in the open domain. The results of the review will need to be available to all, in order to attempt to reassure shareholders that the share price fall has ‘bottomed out’, corrective measures are in place and growth will be restored, under new management.
Any holding back in the interest of ‘commercial sensitivity’ will seem like a cover-up, resulting in shareholders acting with their feet…
In other words, all output is headed for the open domain.
Meanwhile shareholders, regulators, HMRC, retail competitors, media, suppliers and shoppers, await an explanation…
The issue is, what type of explanation will satisfy this diverse audience’s need for simplicity and clarity?
Any retrospective review of accounting procedure, with a combination of legal help and the benefit of hindsight, is bound to result in a call for unambiguous clarification of each element of Commercial Income.
‘Supply and Demand’ rewards could provide a useful basis for clarification. In other words, classifying elements of commercial income as either facilitating supply economies, or optimising consumer demand, might help, but still leaves complexity....
Supply rewards could include:
- Central assortment & listing
- Timely and committed forecasts
- EDI
- Central credit, settlement terms, and payment
- Returns/write-offs
- Deductions
Demand rewards could include:
- Listings
- 'Appropriate' range/assortment
- Category compliance: shelf space & level, fair-share facings
- Promotional compliance, price support, POS compliance, additional placements/displays
- Post-audit recovery
- Sales achievement
It can be seen that, over the years, what was once a fairly simple buying and reselling process, with a retail margin to cover the effort, and sufficient free credit to bridge the gap between receipt of goods and payment by the shopper, has evolved into the complex package we now call Commercial Income.
All stakeholders will now insist upon clarification of each element, including the precise contribution that commercial income makes to a retailer's profits.
This will inevitably result in new auditing procedures aimed at transparency, defensibility and like-with-like 'comparability' in dealing with Commercial Income in retail accounts.
Moreover, as it is unlikely that all retailers will have evolved a uniform definition and treatment of commercial income, so any output from the Tesco exercise will soon result in the need for parallel reviews of other retailers’ accounts, in order to satisfy all stakeholders…
Meanwhile, suppliers could usefully prepare for the inevitable by reassessing each element of their offering in terms of purpose, cost, value and result, before the open domain demands an explanation…
Any holding back in the interest of ‘commercial sensitivity’ will seem like a cover-up, resulting in shareholders acting with their feet…
In other words, all output is headed for the open domain.
Meanwhile shareholders, regulators, HMRC, retail competitors, media, suppliers and shoppers, await an explanation…
The issue is, what type of explanation will satisfy this diverse audience’s need for simplicity and clarity?
Any retrospective review of accounting procedure, with a combination of legal help and the benefit of hindsight, is bound to result in a call for unambiguous clarification of each element of Commercial Income.
‘Supply and Demand’ rewards could provide a useful basis for clarification. In other words, classifying elements of commercial income as either facilitating supply economies, or optimising consumer demand, might help, but still leaves complexity....
Supply rewards could include:
- Central assortment & listing
- Timely and committed forecasts
- EDI
- Central credit, settlement terms, and payment
- Returns/write-offs
- Deductions
Demand rewards could include:
- Listings
- 'Appropriate' range/assortment
- Category compliance: shelf space & level, fair-share facings
- Promotional compliance, price support, POS compliance, additional placements/displays
- Post-audit recovery
- Sales achievement
It can be seen that, over the years, what was once a fairly simple buying and reselling process, with a retail margin to cover the effort, and sufficient free credit to bridge the gap between receipt of goods and payment by the shopper, has evolved into the complex package we now call Commercial Income.
All stakeholders will now insist upon clarification of each element, including the precise contribution that commercial income makes to a retailer's profits.
This will inevitably result in new auditing procedures aimed at transparency, defensibility and like-with-like 'comparability' in dealing with Commercial Income in retail accounts.
Moreover, as it is unlikely that all retailers will have evolved a uniform definition and treatment of commercial income, so any output from the Tesco exercise will soon result in the need for parallel reviews of other retailers’ accounts, in order to satisfy all stakeholders…
Meanwhile, suppliers could usefully prepare for the inevitable by reassessing each element of their offering in terms of purpose, cost, value and result, before the open domain demands an explanation…
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