News from The Telegraph that the company has apparently told 860 companies that provide it with 'general merchandise' – clothing, shoes and household goods – that from next month, payment terms will be extended. Suppliers shipping goods to M&S and firms that help the retailer with storage and distribution, have been paid within 30 days of submitting an invoice. But from the start of September, M&S is promising to pay only within 60 days.
Impact:
Suppose supplier sells £2.5m per annum to M&S, 30 days credit
Cost of interest = 9%
Average amount outstanding = £208,000 i.e £2.5m/12
Therefore cost of credit = £18,750 i.e. £208,000 x 9%
Credit period extended to 60 days
Average amount outstanding = £416,000
Cost of credit = £37,500
Therefore additional cost = £18,750
= 0.75% of suppliers sales = additional cost to serve
Incremental sales by supplier to cover of additional credit = £187,500, assuming 10% net profit
(See NamCalc for this & 33 extra tools to calculate total cost to serve)
Incremental sales by M&S to generate gain from supplier extra credit = £257,554, based on M&S Net Profit of 7.28%, latest published accounts
In other words, the supplier has several options:
1. Object to the new terms: if nothing else changes, the supplier is handing over £18,750 (see Fair share negotiation video) Not to object can send a signal that even more extra credit should have been requested.
2. Demand equivalent value from customer, ability to generate additional sales of £187,500 to customer, at no extra cost
3. Walk away…... (Work out incremental sales required from other customers to cover lost sales, conduct 'what-ifs on same additional credit period being extended to other customers ) and challenge basic business model.
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